🩺 The Art of Breaking Bad News – A Lesson Beyond the Textbook
Published by Dr. Shane Halpe – Family Doctor & Medical Educator
📍 Faculty of Medicine, University of Moratuwa | 🕊️ Inspired by a teaching moment in Jaffna
Modern medicine is not just about diagnosing illnesses or prescribing treatment. At its core lies the sacred responsibility of communication—especially when the news is hard to hear.
Whether it's informing a parent about their child’s autism diagnosis, telling a patient they have cancer, or discussing end-of-life care, breaking bad news is part of the everyday reality for doctors. And yet, it's one of the most emotionally demanding and least formally taught skills in medicine.
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💬 Today’s Teaching Moment in Jaffna
This morning, I was part of a teaching session with 4th-year medical students doing their Psychiatry rotation at the Faculty of Medicine, University of Jaffna. The session was on breaking bad news—a topic often glossed over in textbooks, but deeply relevant in practice.
In one of the exercises, my colleague role-played the father of a 15-year-old boy diagnosed with an aggressive bone tumour: osteosarcoma. The student had the task of gently and clearly breaking this devastating news. As expected, the exercise was intense and emotionally charged—mirroring real-life clinical encounters.
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🧠 A Story That Left an Impression
As the discussion unfolded, our consultant shared a powerful anecdote from his early career. He spoke of his time working as a junior doctor under a respected orthopaedic surgeon, Dr. Punchihewa.
Unlike many of his peers, Dr. Punchihewa spent less time in the operating theatre and more time with patients and their families—listening, explaining, and offering emotional support.
His philosophy?
> “You can always mend a broken bone, but you cannot mend a broken mind.”
This left a lasting impression on everyone in the room. It reminded us that the true essence of medicine lies not just in fixing bodies, but in healing hearts and minds.
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💡 More Than Just Clinical Skills
This experience taught me an important lesson:
Being emotionally intelligent, empathetic, and sensitive to patients’ emotions is just as important as clinical knowledge and technical skills.
In an era dominated by AI and medical technologies, we must not allow the human touch to fade into the background. Machines may help us diagnose and monitor, but they can’t replace a kind word, a comforting presence, or a moment of shared silence in a time of grief.
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📚 The Way Forward for Medical Education
As educators, we must ensure our students don’t just learn how to treat illness—but also how to treat people. Teaching soft skills like breaking bad news should be given the same importance as clinical training.
If not, we risk creating a generation of doctors who may know how to cure a disease—but not how to connect with the person behind the illness.
And that would truly be bad news for the future of our profession.
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📖 “You can always mend a broken bone, but you cannot mend a broken mind.”
Let this be a guiding principle for every doctor, teacher, and medical student.
















